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Incident archive

Claude outage July 17, 2026

Elevated error rates for Sonnet 5

Claude claude.ai was down for 15 min on July 17, 2026.

Claude recorded a major-impact incident affecting claude.ai, Claude Console (platform.claude.com), Claude API (api.anthropic.com), Claude Code, Claude Cowork on July 17, 2026. It ran for 15 min — 52 min shorter than the archive median of 1 h 7 min.

Started
July 17, 2026, 18:12 UTC
Resolved
July 17, 2026, 18:27 UTC
Duration
15 min
Impact
Major

What was affected?

How long did it last?

  1. July 17, 2026, 18:12 UTCinvestigatingT+0
  2. July 17, 2026, 18:13 UTCinvestigatingT+0
  3. July 17, 2026, 18:22 UTCmonitoringT+10 min
  4. July 17, 2026, 18:27 UTCresolvedT+15 min

Has this happened before?

This was incident 9 of 38 recorded in July 2026, totalling 113 h of reported disruption across all Claude components that month. claude.ai was affected by 7 other recorded incidents in the 30 days before this one started. The previous incident touching claude.ai started on July 17, 2026. These comparisons are drawn from our archive, which starts on July 14, 2026. See the full outage history.

Summarized by Claude Network from Claude Status. Last verified .